Shipping policy

At KNKA, we are committed to delivering your order safely and efficiently, wherever you are in the world.

01

Processing Time

Orders are processed within 1–2 business days.

02

Delivery Time

Standard shipping takes 3–5 business days for most regions.

03

Real-time Tracking

A tracking number is provided as soon as your order ships.

Shipping Rates & Estimates

Country / Region Estimated Delivery Shipping Cost
United States (Lower 48) 3–5 Business Days Free Shipping
Canada & UK 7–12 Business Days Calculated at Checkout
Rest of the World 10–20 Business Days Calculated at Checkout

Shipment Processing

We strive to get your air purifiers and dehumidifiers to you as quickly as possible.

Please note:

  • Orders are not shipped on weekends or public holidays.
  • During high-volume periods, processing may take an additional 1–2 business days.
  • If there is a significant delay, we will contact you via email.

Damages & Missing Items

If your order arrives damaged or any items are missing, please save all original packaging and contact us at service@knkaonline.com within 48 hours of delivery.

To help us resolve the issue more efficiently, please include your order information and photos of the package or product where applicable.