Customer Care & Support

Get in Touch with KNKA

We're here to help with any questions about our air purifiers, dehumidifiers, replacement filters, and warranty support.

DIRECT CHANNELS

How to Reach Us

Connect with our customer care specialists via email or follow our official social channels for product tips and updates.

Official Support

Email Support

service@knkaonline.com

Send us an email for order inquiries, technical troubleshooting, replacement parts, or warranty claims.

Replies within 24h Send Email
Social Community

Instagram

@knka_club

Follow us for new air care releases, seasonal maintenance reminders, and everyday home wellness inspiration.

1–2 business days Follow Us
Video Demos

TikTok

@knkalife

Watch real-home product demonstrations, filter care tutorials, and customer reviews on our official channel.

1–2 business days Watch Demos

Support Hours

  • Monday – Friday: 9:00 AM – 6:00 PM EST
  • Weekend: 10:00 AM – 4:00 PM EST

Response Time

  • Email Inquiries: Within 24 hours
  • Instagram / TikTok: Within 1–2 business days

Looking for Product Manuals or Quick-Start Guides?

Preview or download official US & EU PDF instruction manuals for your KNKA air purifier or dehumidifier anytime.

Browse User Guides