These terms govern your use of KNKA products and services. By purchasing our air purifiers and dehumidifiers, you agree to these terms.
By accessing our website, purchasing KNKA air purifiers, dehumidifiers, or other environmental appliances, or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
When you buy a KNKA product or use our Smart Life app, you're entering into a legal agreement with us. These terms protect both you and KNKA.
We strive to provide accurate information about our air purifiers and dehumidifiers, including:
Coverage area, filtration efficiency, noise levels, and power consumption details.
Air quality improvement, humidity control, and filter lifespan estimates.
Wi-Fi connectivity, app compatibility, and automated functions.
While we make every effort to ensure accuracy, specifications may vary slightly due to manufacturing tolerances or software updates.
We accept payments through our authorized partners including:
Orders are typically processed within 1-2 business days after payment confirmation.
Standard shipping: 3-7 business days. Express options available at checkout.
Calculated based on weight, dimensions, and destination. Free shipping on orders over $99.
Available to select countries. Customs duties and taxes are customer's responsibility.
For air purifiers and dehumidifiers, please allow the unit to stand for 24 hours after delivery before use to ensure optimal performance and long-term reliability.
We stand behind our products with a comprehensive warranty program:
Return unused products in original packaging within 30 days of delivery.
Contact us at service@knkaonline.com for a return authorization number.
Refunds processed within 5-7 business days after we receive the returned item.
Customer responsible for return shipping costs unless the item is defective.
While KNKA products are designed to improve air quality and comfort, we want to be clear about our liability limits:
Our air purifiers and dehumidifiers are designed to perform as specified, but actual results may vary based on room conditions, usage patterns, and maintenance.
While our products help improve air quality, they are not medical devices and should not be relied upon to treat or prevent any health conditions.
Our total liability for any claim is limited to the purchase price of the specific product involved.
We are not liable for indirect, incidental, or consequential damages arising from product use.
KNKA reserves the right to modify these Terms of Service at any time. When we make changes:
We'll update the "Last updated" date and notify users via email or app notification.
You'll have 30 days to review the changes before they take effect.
Continued use of our products or services constitutes acceptance of the updated terms.
If you have questions about these Terms of Service or need clarification about your rights and responsibilities, our team is here to help.
Support Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
Response Time: Within 24 hours for email inquiries
These terms reflect our commitment to providing you with the best air quality solutions while maintaining transparency and fairness in our business relationship.
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Last updated: September 01, 2025
This website is operated by knkaonline. Throughout the site, the terms “we”, “us” and “our” refer to knkaonline. knkaonline offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not to copyright laws).
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) for any obscene or immoral purpose.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
In no case shall knkaonline, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product.
You agree to indemnify, defend and hold harmless knkaonline and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Your State, e.g., California], United States.
You can review the most current version of the Terms & Conditions at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Questions about the Terms & Conditions should be sent to us at service@knkaonline.com.
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