Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information when you use KNKA products and services.

Last updated: January 2025

Information We Collect

Personal Information

When you purchase KNKA air purifiers, dehumidifiers, or other environmental appliances, we may collect:

  • Name, email address, and contact information
  • Shipping and billing addresses
  • Payment information (processed securely by our payment partners)
  • Product registration details for warranty coverage

Device and Usage Data

Our smart air purifiers and dehumidifiers may collect:

  • Air quality measurements and humidity levels
  • Device performance and filter usage data
  • Wi-Fi connectivity information for app integration
  • Usage patterns to optimize performance

How We Use Your Information

Product & Service Delivery

Process orders, provide customer support, and deliver the best air quality solutions for your home.

Smart Features

Enable app connectivity, automatic adjustments, and real-time air quality monitoring on compatible devices.

Product Improvement

Analyze usage patterns to enhance our air purifiers and dehumidifiers for better performance.

Communication

Send important product updates, filter replacement reminders, and warranty information.

How We Protect Your Data

Encryption

All data transmission is protected using industry-standard SSL encryption.

Secure Storage

Personal information is stored on secure servers with restricted access.

Limited Access

Only authorized personnel can access your information on a need-to-know basis.

Regular Audits

We regularly review and update our security measures to protect your privacy.

Information Sharing

We do not sell, trade, or rent your personal information. We may share limited information only in these circumstances:

  • Service Providers: Trusted partners who help us deliver products and services (shipping, payment processing)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger or acquisition, with proper notice
  • With Your Consent: Any other sharing requires your explicit permission

Your Privacy Rights

Access

Request a copy of the personal information we have about you.

Correction

Update or correct any inaccurate personal information.

Deletion

Request deletion of your personal information, subject to legal requirements.

Portability

Receive your data in a portable format to transfer to another service.

To exercise these rights, contact us at service@knkaonline.com

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website:

Essential Cookies

Required for basic website functionality, shopping cart, and secure checkout.

Analytics Cookies

Help us understand how visitors use our site to improve user experience.

Marketing Cookies

Used to show relevant ads and measure campaign effectiveness (with your consent).

You can manage cookie preferences through your browser settings.

Questions About Privacy?

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Contact Us

At KNKA, we believe clean air is the foundation of a happy life. This commitment extends to keeping your personal information clean, secure, and under your control.

Keep Natural Keep Advancing